Shipping policy
We ship from Amsterdam — straight from the source.
🚚 Where We Ship
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The Netherlands 🇳🇱
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European Union 🇪🇺
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Rest of World 🌍
📦 Processing Time
Orders are packed and shipped within 1–3 business days.
You'll receive a confirmation email with tracking info once your order leaves the building.
We don’t ship on weekends or holidays — but we’ll make sure it gets out fast after.
💸 Shipping Rates
We keep it simple with flat-rate shipping:
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NL : €4,95 (free over €50)
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EU: €9,95 (free over €50)
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Rest of World: €14,95 (free over €50)
Shipping costs are calculated at checkout.
📦 Packaging
Your order will ship in discreet packaging — no big logos, no loud branding. We use padded mailers or boxes, depending on what you ordered.
📍 Tracking
Every order comes with a tracking number once shipped.
Didn’t receive one? Check your spam or email us at hello@thecoffeeshops.com
📬 Delivery Times (Estimates)
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NL & BE: 1–2 business days
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EU: 3–6 business days
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Rest of World: 5–12 business days
These are estimates — delays can happen, especially around holidays or customs.
🚫 Lost or Stuck Packages
If your order hasn’t arrived after the expected window, let us know. We’ll work with the carrier to locate it — but once it’s out the door, it’s out of our hands (literally).